To return goods to Almax easyLab for any reason, including warranty or chargeable repairs, contact support@almax-easylab.com to obtain a Return Order (RO) number.

Returns without an RO number will not be accepted. The RO number must be clearly marked on the outside of the package, and the completed RO form (provided with the number) must be placed inside the box.

All items should be returned (transportation pre-paid) to:

Almax easyLab bv
Customer Support
Ref: RO/XXXXX
Wagenmakerijstraat, 5
B-8600, Diksmuide, BELGIUM
Ph: +32 (0)51 55 56 37

Customs declaration:

from outside EU

  1. Items description : Optical instrument for measuring or checking pressure – machined parts for repair under warranty, final import;
  2. Harmonised code 9026 20 80 00;
  3. Country of Origin: EU/Belgium;
  4. Incoterms: Carriage Paid To (CPT);
  5. Almax easyLab VAT# = BE0456778740;
  6. Customs value : Declare a low value of EUR50;
  7. Mention on your air waybill that taxes and duties are to be paid by the sender;
  8. Before shipment, send the commercial invoice for approval to support@almax-easylab.com .

from within EU 

  1. Items description : Optical instrument for measuring or checking pressure – machined parts for repair under warranty, final import;
  2. Harmonised code 9026 20 80 00.

As soon as the consignment has been booked send the airwaybill number and the courier company name to support@almax-easylab.com  for us to track the consignment.